Three plans, zero contracts, and Phone Integration launching July 1, 2026. Here's everything that's changed.
The biggest commercial release since launch. We've moved to a clean three-tier model: a 10-day no-card trial, Conversation & Voice at $99/mo, and Phone Integration at $299/mo plus a $99 one-time setup per phone (up to 4). Conversation & Voice and the new trial are live today. Live Phone Capture activates July 1, 2026.
The Phone button in the sidebar lights up on July 1. Plug in the QuickTap USB kit on your shop phone, click Phone, and the call is captured, structured, and pushed into the active RO. Same Talk·Tap·Done pipeline as in person, but for the line. Up to 4 phones per shop. Hardware ships in 2 to 4 business days after launch, or on-site setup is available within 50 miles of Minneapolis, MN.
Free Trial is now 10 days with no credit card. Conversation & Voice is $99/mo. Phone Integration is $299/mo plus the per-phone setup fee, and includes everything Voice does. Cancel anytime, no termination fees, no clawback.
Every shop gets a private upload email address. Forward a vehicle scan, an inspection photo, or a PDF from any phone and it lands on the right RO automatically, under the Docs/Scans tab. Included on every plan, even the trial.
As concerns come in, the system suggests the exact follow-up questions to ask, right under each concern. Any advisor can qualify a customer with the depth of your best writer. No longer tier-gated.
Subscribing or upgrading happens inside the sidebar. Click Subscribe (trial) or Upgrade (Voice to Phone) and the extension opens a secure Stripe Checkout tied to your shop. Upgrading from Voice to Phone is an in-place change with a clear confirmation, one card on file, no second checkout.
On a trial or Voice plan, the Phone button now shows a soft "Upgrade" chip instead of looking broken. Clicking it surfaces a clear upgrade dialog with the prorated charge laid out before you confirm.
The license check now returns capability flags derived from your plan, not a single on/off toggle. The moment you upgrade in-extension, the Phone button lights up on the next check, no support call needed.
Technician Mode is live. One sidebar, two workflows: advisor up front and tech in the bay. Every concern card has a Speak mic of its own. The tech taps, narrates the finding, and the AI returns a customer-ready write-up split into Cause, Recommendations, and Parts.
Every WO concern card has a Speak mic. Tap it, narrate your finding, tap stop. The AI rewrites it as professional customer-facing prose and splits the result into a Cause paragraph, a numbered Recommendations list, and an advisor-internal Parts/Add Labor note.
If the tech mentions a TSB without the number, or scanned codes without listing them, the system inserts a bracketed placeholder like [TSB number needed] at the exact spot. Catch incomplete documentation at the source.
Pasting a finding into Tekmetric now produces a clean customer-facing block: cause paragraph, blank line, then a numbered Recommendations list. No labels, no verified line, no advisor-internal parts list in the customer's view.
Maintenance services that the extraction used to bury in expectations notes (an oil change, a tire rotation, a courtesy inspection) now surface as their own concerns.